Morocco's Intelcia buys Cameroon’s Clienteos

The Cameroonian company Clientos is no more. According to a legal notice, it will now be called Intelcia Cameroun, after the arrival of the Moroccan company Intelcia specialised in customer relationship, in its shareholding.

The new entity which is thus created will have as CEO Cameroonian Jean-Yves Maurice Kotto Ekambi, and will have a capital of FCfa 131 million, a substantial increase compared to the FCFA 26 million of Clientos.

We can remember that in January 2016, the Moroccan Intelcia had officially announced that it would open starting from March in Douala, the economic capital of Cameroon, a platform of 500 call centre representatives, on the demand of a mobile operator whose name was not revealed.

Intelcia, already present in Morocco and France is therefore expanding for the first time in sub-Saharan Africa.

This company, which presents itself “as a major player in the outsourcing industry and is today among the 10 top francophone outsourcers on the customer relationship segment”, already has in its portfolio clients such as Orange, Inwi and SFR.