ENEO causes Dovv Supermarket to lose nearly FCFA 3mln

Despite the payment of their bills, the Dovv supermarket in Bastos has been without electricity since Sunday, December 6.

The president of the Cameroonian League of Consumers (CLC), Delor Magellan Kamsu Kamgaing, denounced in the strongest terms, the harm caused by the blackout at the Dovv supermarket of Bastos in Yaounde.

Le Soire newspaper on Tuesday, December 15, 2015, reported that “about 300,000 FCFA are spent daily, for one week, to fuel the generator.”

According to the newspaper, Eneo who is responsible for this failure, does not want to solve the issue, despite the ultimatum of the CLC.

The paper added that ‘muscular' agents of the company, under the leadership of their regional director, Mr. Edou, entered the supermarket to “brutally interrupt the supply of electrical energy.”

This cut was without notice. The electricity department of the CLC after some verification, argued that this supermarket has always kept its commitments vis-à-vis Eneo.

The electricity supply company receives a 50 million monthly bills settlements from different branches of Dovv in Yaounde. But for Eneo, it is a case of “non-standard connection”.

These are connections conducted by teams of ENEO. Although the CLC has ordered reconnection in the supermarket within 24 hours at the relevant time, Mr Edou and his teams so far are slow to do so, said the newspaper.

Far from being a normal situation, the newspaper supports: “It is inevitable that some Dovv competitors in this VIP neighborhood are pulling strings in the shadows.”

Given the festive context in which we are, the CLC seeks the cooperation of the authorities headed by the Minister of Commerce, partner of supermarkets for the settlement of this confusion.

The CLC also invited other electricity consumers suffering abuses of that company to contact them to conduct advocacy so that violation of their rights will be seized, the paper concluded.