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General News of Tuesday, 16 December 2014

Source: Cameroon Tribune

Eneo launches online billing service

Eneo has just launched an Online billing service. You may need to do a little tour through the experiences of Cameroonians with their electricity bills, to understand all hopes drained by the launch Wednesday by eneo Cameroon of the electronic invoice.

The story of Patrick O., resident at Headquarters in Yaoundé Biyem-Assi, is well quite illustrative of the difficulties of Cameroonians with their electricity bills. In 2012, young man did not receive electricity bill for several months.

Tired of waiting, he went to downtown eneo, at the time Aes-Sonel . There, he was asked to wait until the document is drawn at the ordinarily fixed period. When the time came, he was handed a bill of more than 600 000 F.

Also,Yves M., living in Mvan, complex Beac, insisted that eneo officials give him an explaination why he felt that he has been served for three months with exactly the same Bill, with the same counter index.

Experiments of this kind are legion in the cities, and authorities of all new distributor of electrical energy in Cameroon noted that they were aware of theses inconsistencues. It is on this basis that the company launched the invoice online.

A service which, according to the eneo central communication agency of Yaoundé, allows the client to consult, download and even print his invoice online, without moving. Source further noted that the system has already been tested successfully for six months, on 40,000 of the most 900,000 eneo subscribers. For those remaining, simply subscribe for free to the Easylight platform at the same time launched by the company.

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