Orange network plagued with network problems

Some Orange subscribers struggled to communicate with difficulties over the weekend.

A Pastor called Frederick believed that there was something wrong with the "faithful" network. "I called guests I invited for worship and I did not get them" he exclaimed in the taxi which he boarded to the northern outskirts of Douala on Sunday evening.

Again, other similar facts on the difficulties to communicate over the network, created less frustration among the subscribers.

"Sometimes, the feedback was that the correspondent was not available or there was a reported a network failure after it rings,” noted Marie N., a student at the University of Buea, currently on probation in the economic capital. The situation rather annoyed her. "I could not reach my comrades to know the outcome of an application that I presented", indicated the young woman. Other phone users mentioned difficulty in conversations (chirps, cuts, among others).

Among the identified concerns during these two days, was the difficulty for subscribers to send messages or to obtain information on the amount of air time on their phones.

However, the various officials of the mobile operator did not address the issue when contacted by Cameroon Tribune on Sunday, August 16. That said, in a statement made yesterday, August 17, the company evoked an "update campaign of the file of its customers as well as the correction of wrong identifications” and noted in the text that "inconvenience may therefore arise from this situation.” This perhaps explains it.